Testimonials

I was recently seen by Dr. Webb. The whole team at TCO was fantastic, minimal wait time and with several procedures being done I felt the visit was quick but thorough. Dr. Webb was very knowledgeable and easy to communicate with. Great receptionist, great MA, great X-Ray tech.

It is an absolute pleasure to work with Molly. I was scared to make a choice of an orthopedic facility for my furure knee replacement. No pressure from any of the staff, I got in quickly, and I am excited to start my journey!

I’m almost always incredibly nervous when I go to the doctor or dentist. I have never been more comfortable with a caregiver than with Molly London who is the ARNP on Dr Hansen’s team. Of course, she’s very competent. I just had a great experience.

PA-C Isarelsen is the best, extremely grateful for the help and relief I have been given for my years of knee pain.

Experience was so positive and he took time to understand my pain. He narrowed down the culprit and gave recommendation to get rid of pain. Thank you for caring and understanding! Highly recommend Dr Webb.

Rich Withers has been great to work with on foot issues. He has been helpful and patient, answering my many questions and I have had a really positive experience with him.

My care at Tri-City Orthopedic was very thorough and professional. I was impressed by Rich for his caring nature and knowledge of my fractured foot. I would highly recommend coming here for any orthopedic issues.

Julie was great,very personable,explained everything very well,and mad me feel at ease I would definitely see her again

This office is very friendly and helpful. My knees were much, much better right away. Julie is wonderful! Thank you so much.

Brian was clear-cut and to the point. He gave us all the information we needed to know about my injury and plan for recovery. I appreciate his efficiency and looking forward to a full recovery in his care. Thank you

Julie was great. Will definitely see her again.

A friendly atmosphere very fast getting in and going through a little consultation and going away with a therapy everything went very quickly I hope to get through this is soon as possible thank you for filling me in on my situation.

Eric was very thorough and how he explained the situation with my knee. He was also very straightforward with what I needed to do before they could do knee replacement surgery, plus he gave me some good recommendations on how to alleviate the pain in the meantime.

Molly was very helpful and I felt like she really listened to me. I finally feel like I gonna get some pain resolution soon thank you Molly

Molly is a joy to be around. She is knowledgeable and is kind and caring. I enjoy the time spent with Molly during appointments at TCO!

Joseph Webb and this facility are great!! Fast, friendly and they get you the answers you need. Highly recommend.

Wonderful prompt , courteous care from a caring team. Joe was patient with us and explained all our options to us. He even consulted with Dr. Fitzgerald while we waited. I am very thankful for providers like Joe!!!

after months of going doctor to doctor finally come across someone who cared and took the time to find the actual problem. Quickly new xrays were ordered and explained to me. Thank you Brian Loyd

Friendly and knowledgeable staff made my shoulder surgery great!

Eric was very professional and friendly. He explained everything clearly and answered all my questions.

Very friendly place, makes u feel welcomed and listens to your concerns. You don’t feel rushed he takes his time to explain everything to you. Definitely would recommend here.

I was given a referral to the Orthopedic in Yakima, which they received the day after Thanksgiving. To the date of this post, I have not received a call back even after being told the Dr. Kennedy would call me on the 13th. I was told about Tri-cities Orthopedic and called on Monday the 16th. They got me an appointment for the 20th to allow time to receive my MRI. I could not believe they got me in so fast. Dr. Webb took great and fast care of my knee issue. He definitely took away a great deal of pain that day. Dr. Webb explained everything very well and how we were going to move forward. If you live in Yakima, make the call and trip, you will not regret it. If you are in the Tri-cities, your even closer so don't wait .

Excellent vist with Joe Webb for a frozen shoulder. He was extremely efficient identifying the issue and executing a treatment plan. My pain relief was same day and my path to full recovery was communicated clearly.

Cortisone shot in hip

Very helpful and knowledgeable. I feel like I am in good hands. I’m comfortable with the treatment and don’t feel pushed to do more than necessary. Thank you for that. Looking forward to working with you in the future.

Very friendly. Listen and examined complaints. Compared to past chart notes and xray. Throughly explained problem and treatment options. Able to get recommended treatment. Excellent.

Molly PA is amazing. My hips have been killing me, tried PT, didn’t help. Calcifications around tendons. She gave me some steroid shots in the right spots and Boom! I can sleep on my sides again! Thanks Molly!

I am a veteran that is constantly running through the VA system. TCO, and Mr. Joesph Webb has been a significant source of relief to the issues that I have. After 4 rounds of physical therapy, I was finally sent to TCO to have someone actually look at the problem and come up with a plan, instead of pushing it back and sending me to another physical therapist and hoping the problem goes away. TCO as a whole has been great from intake, to continued treatment, and potential resolution. (Lets be real, things take time, especially healing) Starting at identifying the problem, and working towards a solution to my pain and discomfort without brushing it off and essentially making me fell that it is all in my head. Every appointment has been scheduled quickly, the appointment itself has been quick, for appt times, by being to the point and cause, rather than stretching it out or putting a bunch of "if" information out. He quickly was able to identify the problem and an additional contributing problem and was straightforward with the "here is the plan" with the steps of escalation. As the time passed, he has always listened to my concerns and symptoms and progressed through the treatment and resolution process. I appreciate and respect Mr. Webb, his team, and the staff at TCO.

Molly is an excellent nurse. Listens to my concerns. She is very knowledgeable and has the answers to my questions.

Dr. Stevens was outstanding in care, knowledge and my path to recovery Thank you so much.

TCO personnel are always professional and friendly. I saw Molly about my aching knees and got an injection in each. She is always friendly and very good at what she does. Always a pleasure to see her--she helps me feel better.

Knowledgeable, professional and explained things to me.

The doctors and staff are so kind and personable. They always go above and beyond to make you feel comfortable. TCO will always be my go to place.

Office staff was wonderful to get checked in with, nurse staff were equally as professional and warm. Dr. Stevens is very knowledgeable, personable and efficient.

Great people and professional service.

Dr. Hansen and his team are very professional and take the time to address all of my concerns from my consult appointment to my post Operative appointment. So glad I choose Dr. Hansen at Tri-City Orthopedics.

I am looking forward to dancing at next year’s Christmas shindig…! I’m good for the most part on my right side after Dr. Merrell and his Team took care of me last March; but my left side needs the repair now. I am feeling pretty confident that he and his team will have me out on that dance floor come next Christmas…of that I am CERTAIN!

Got same day appointment which was a pleasant surprise! I didn’t feel rushed and Joe Webb PA-C listened to me with patience. He said it could take a week before I started feeling better. I think he was being conservative because I’m already feeling better!

From the front desk to imaging folks to the nurses to Dr. Webb I was extremely impressed! Kind, efficient, and thorough care without a long wait. These days that is rare sadly. Highly recommend!

Joe and his staff are great to work with , Joe is my orthopedics professional , always straight forward, and answer's my questions directly . Definitely highly recommend.

Very professional, I am pleased with the care provided. I did not have to wait very long at all. I could tell they are the best in the tri-cities no matter which field. Second to none.

Impressed by professional manner and thoughtful approach to my malady. Very thorough exam and good recommendations for treatment and recovery.

I liked Dr. Fitzgerald for my second opinion on failed rotator cuff surgery from another provider. I felt that he gave a more comprehensive and clear understanding of the post surgery MRI than the original surgical MD. I didn't have post op x-rays until visiting TCO, and felt I gained information. TCO appears to be a good provider of Orthopedic care.

I had problems finding the building because there were no visible numbers on the building. I'm from out town. As for Molly she was very easy to talk to. I was comfortable right away with her, she showed me my ex rays and explained why I was in so much pain. Thank you Molly.

I highly recommend tri-city orthopedic clinic,and Julie Israelsen

Very professional. Appreciated concise, knowledgeable discussion of knee treatment options. Treatments completed with minimal discomfort. Thank you Eric B Lowe!

Julie Israelsen Is the best. She is there to help for sure!

An outstanding physician, Dr. Lowe was impressive! I was impressed with the ultrasound accuracy he utilized. Thanks!

Service was very prompt and professional!

Dr. Merrill , in my opinion is an outstanding doctor. He has helped me in many ways and I recommend him to anyone that is looking for “top pf the notch” medical help. In addition he is a great guy as is his medical staff.