Testimonials

Thank you Dr Fitzgerald, I appreciate your kind, attentive, and professional approach to me as a new patient. Your explanations were clear and easily understood. I came away with the belief that you will be able to help me with my multiple troublesome shoulder issues. I look forward to proceeding with your guidance.

I always have a great experience going TCO, Julie Israelsen is amazing. I 100% recommend the TCO Clinic every one is friendly and respectful.

I had a truly amazing experience with Dr. Stevens. After already having four surgeries on my left ankle, I was nervous and unsure of what to expect—but Dr. Stevens took the time to thoroughly go through my medical history and gather all the information he needed before discussing next steps. He never made me feel rushed and explained things clearly, including different options and the potential outcomes of each. I left the appointment feeling heard, respected, and well-informed. His thoughtful approach and clear communication made a big difference, and I’m so grateful for the care I received.,

I was referred to Joe Webb for knee pain. He is thorough and knowledgeable but beyond that, always gave me options for diagnosis and treatment. He never pushed me passed my comfort zone. I completely trust him with my care. One year later, I came to Joe for a follow-up on my left knee pain. After a thorough exam, he determined it was still arthritis in that knee. He gave me options, which we discussed and decided on another steroid injection, since the last one was a success and lasted almost a year. Joe is compassionate and knowledgeable, never pushes you. My knee is feeling great again, thank you Joe.

Julie is second to none. Not only in knowledge, professionalism but her bedside manner will leave you in awe. Caring about how I felt, talking to me like a person rather than talking down to me and just being generally upbeat and a good person. Thank you for listening to me about my pain and issues and not only taking me serious, but helping fix it

Great, friendly people and staff.

The doctor was very informative and very helpful.

Great doctors.

Eric Lowe has been treating me for years. I recently went in to receive a steroid injection in my hip. He is so great at what he does. Little or no pain, kindness, with a great connection with his patients! I completely trust him! I would recommend him to anyone. Eric and Dr. Merrel are a great team! Thank you!

I came in with pain in my back and shoulder, and Dr. Joe Webb was incredibly thorough in his examination. He took the time to explain what could be going on, showed me my X-ray, and made sure I understood everything. What really stood out was how he involved me in the decision-making he asked what I felt comfortable doing and laid out the options clearly. I truly felt heard and cared for. I highly recommend Dr. Joe Webb to anyone needing thoughtful and compassionate care!

I met with Brian Lloyd ARNP to discuss my foot pain. I was treated with respect, he outlined the potential surgery and recovery I could expect. I left with a good understanding of my options.

The staff and the Doctors at TCO were very professional and helpful during my time at TCO.and it was easy to get an appointment in a timely fashion. thank you TCO

Absolutely the very best orthopedic care in the Tricities. Everyone that I've interacted with (front desk, doctors, RNs, technicians, MAs, and PA-Cs, have always been super nice, extremely knowledgeable, and very professional. When its time for orthopedic work of any kind, Tri-City Orthopedic Clinic is where I go.

Very pleased. Fits time patient. Diagnosed problem and treatment has worked. Would highly recommended.

Super fast, thorough, explained everything so I could understand - and incredibly friendly!!!

Joe is amazing! He went above and beyond with my care. He offered different types of treatments and explained pros and cons. I just can’t thank him enough for his expertise making all the difference in my healing.

Eric listened to my concerns and let me know my options for care plus explained things so I could understand.

Was very thorough and concerned about treatment plans not just jumping to surgery. Really appreciate it. Was very personable

This was my third appointment with Brian Lloyd at Tri Cities orthopedics. I have been very impressed with Brian regarding his knowledge and experience. I look forward to having him continue to care for problems with my knees.

excellent team of professionals. Joseph Webb was so easy to talk to. i got x rays and went over them the same day. i left feeling seen and heard.

Joe Webb was awesome! He spent quality time with me and answered any questions I had about my sore shoulder. Although the injection was painful, my shoulder is feeling much better. I would highly recommend him and the T-C Clinic.

They were very quick to get me in. The doctor treated me well and didn't hurt me. Too bad 😂

Good visit with my concerns listened to and addressed with good feedback and options

Julie is a delight!!! Couldn’t ask for anyone more professional and helpful!!!

Joe took the time to explain all my options. He explained what each outcome might entail . Always professional and caring. Thanks Kolby

Joe Webb always brings it with his professionalism and friendly demeanor.

Third time to TCO, second with Rich. Always a good experience with all of the staff. They are courteous, prompt and communicative. I had a need to get in the same day and they made it happen.

Great care, great staff.

If you got to get it done, get it done here! Great staff! Dr Perry is truly awesome and does an amazing job of getting you back to your normal self. I feel I am getting the best possible care!

Top notch care, they have my confidence

Very professional … explained options well … personable … kind and compassionate

Great service

Highly recommend this practice. Easy to schedule appointments and office is run professionally and efficient.

Happy with Julie. She listened to me and was proactive in her approach.

Hansen's team was amazing and compassionate I truly recommend it if you need any kind of surgeries right knee April 15th 2025 left knee June 3rd 2025

After one visit with Dr. Merrell, I'm out of pain for the first time in years. This is a guy that knows what he's doing and also a great personality.

Really appreciate Eric's knowledge base and bedside manner. Takes time to explain things, listens patiently, and answers all my questions.

Busy clinic that puts the patient first.

This practice is a very welcoming and caring medical facility. From the front desk, people to the medical assistants to the medical personnel, all very caring and thorough. Julie Israelsen took the time with me to make me feel comfortable and explain everything that was going on. Her great smile and wonderful demeanor was terrific. I strongly recommend this practice.

Thank you for helping me with my ankle!

Great guy with great practitioner skills

Dr Perry takes the time to address each individual need without making his patients feel rushed. Quality care and expertise. Thank you Dr Perry.

Muchas gracias por su excelente servicio

Joseph Webb and this facility are great!! Fast, friendly and they get you the answers you need. Highly recommend.

Highly recommend. While I’m just getting started here, this has been the best initial experience I’ve ever had at an Orthopedic Office. This is coming from someone with 9 previous Orthopedic surgeries.

Tri-cities orthopedic is excellent and cares for their patients needs and concerns. Highly recommend this place for all your orthopedic needs.

Dr did a fantastic job! I’m still waiting for the injections to kick in and relieve the pain…yes…. I will definitely follow up with her!

Had Dr. Vadala as my surgeon. She did a fabulous job fixing my carpal tunnel syndrome. Where she made the incision the scar is unnoticeable. Besides being a great doctor, she is personable and kind. The entire nursing staff at both the doctors office and surgery center have been wonderful. Billing was painless and they took care of all the insurance company junk. Great facility and an amazing asset to our community. UPDATE...I broke my fibula and went to TCO for treatment. Mistakes were made with billing, overcharging and double billing. It took hours of my time bc their staff is most likely good at bill collecting, but not at correcting their own errors. Then there is Brian Lloyd the PA that was my care giver. He doesn't always keep his appointments, not just the typical late. DOESN'T show at all. I had already paid my copay and I had to fight to get my copay back. In fact, I'm still waiting for it. THEY USED TO BE A GREAT ASSET TO OUR COMMUNITY. NOT ANYMORE. GO SOMEWHERE ELSE NOW.

Love Joe! So personable, professional & takes the time to listen. He cares about his patients & it’s very evident!

I called to schedule an appointment and got one that same day! Saw the doctor right away. He ordered an x-ray right away. Review the x-ray with me right away. Discuss the problem gave me options and I decided to do an injection and he did it that same day. Everyone was very professional and friendly. I scheduled an appointment for next month no problems.