About Your Visit

At Tri-City Orthopaedics, we want to ensure that your visit with us is as comfortable and convenient as possible. Read more to learn what you can expect during your visit. If you have any questions about your upcoming visit or need to reschedule, please contact our office.

Paying for Your Orthopaedic Care Insurance Information

We accept most major insurance plans including:

  • Aetna
  • Asuris
  • Cigna
  • First Choice Network
  • Kaiser Permanente of Washington
  • Labor & Industries
  • Medicare
  • Molina
  • Multiplan
  • Moda Health
  • Premera Blue Cross
  • United Healthcare
  • ...and More!

We make every effort to decrease the cost of your medical care. Therefore, we collect patient co-pays, co-insurance, and un-met deductibles for all office services at the time of service unless prior arrangements have been made. We accept cash, checks, American Express®, MasterCard®, Visa®, and Discover® for your convenience. If we are a participating provider of your insurance company, we will bill them; however, payment is the patient’s responsibility. We will help in any way we can to assist you in handling claims.

waiting room

Know Before You Go Schedule an Appointment

Please call the office to make an appointment. If you are unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we are late due to emergencies or hospital surgery.

New Patient? Read This.

If you are a new patient, please arrive to your appointment early in order to complete the registration process. In addition, please bring the following:

  • Driver's License or State ID
  • Referral (if required by insurer)
  • Insurance Information
  • Copies of Operation Records, Medical Records, X-rays, MRIs, and CT Scans from Prior Doctor Visits
  • A List of Current Medications and Any Known Allergies
prescriptions

Getting Your Medication Prescriptions & Renewals

Please request all prescriptions and authorizations during our regular office hours when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances. Narcotics can only be prescribed electronically by an authorized provider during business hours.