Testimonials

Molly listened to my complaints (even when I rambled) and offered me some sensible solutions. She gave me a thorough exam and made me feel like my concerns were being heard.

TCO always gets you in quickly. Skilled professions. Joe gives options for treatment. Took the lowest level but know if knee pain doesn’t go away there are 2 more option. (No surgery). Totally trust all the staff at TCO.

I came in with a problem you quickly and confidently diagnosed the problem and provided me a path to help correct this problem. I can’t ask for more than that. Thank you for your help.

My wife and I have been going there for quite a few years. We have nothing but rave reviews for TCO appointments are very efficient and the help is over the top. I am currently seeing Molly for a hip problem and if you want a breath of fresh air she’s your girl, upbeat, respectful, listens, and very knowledgeable doesn’t get any better 10 out of 10.

It was a pleasent smooth process!

Julie Israelsen, is absolutely amazing. Wether it be good news or some setback news on my X-rays. She always has a great and wonderful energy and truly cares for her patients!! She always gives me well informed, thorough information. I left the office yesterday in great spirits because of her of her smile and again amazing energy!! 100 Stars for sure⭐ Thank you Julie and the staff at TCO!!

I always feel like I can speak my mind and get honest answers. I am always heard when I come to this provider.

I was able to get an appointment within a a few days of calling, not months down the road. Visit was thorough. Little wait time both in waiting room & exam room. Brian was thorough in explaining my situation and offered conservative solutions. Always happy with TCOs service.

Fantastic experience. Let me list the high points. 1. Got in without getting referred by my dr. I love self referral. 😀 2. Had an appt the very next day that worked for me. 3. Got seen by a friendly professional who didn't rush. 4. Got medication that was very affordable that has made a huge impact already. I ❤ tri city orthopedic. 5. The injection didn't even hurt.

Joe you give knee shots so well Judy and I hardly feel them. Would recommend any one needing shots go to Joe

It was the most informative/helpful appointment I've had! Eric Lowe very clearly explained my condition with a physical model of my knee and my MRI/Xray scans side by side and answered every question I had in detail. He told me of all my options available at the clinic as well as my other options available elsewhere, which I really appreciated too. I hate feeling like I'm being belittled or shoved around ("it's fine"/"you just have to do this here") or rushed through an appointment but I didn't get that from my visit at all. I feel horrible about my situation but now very confident with the information I have to make an informed decision.

I had a very good experience with Dr. Webb. Knowledgeable, thoughtful, patient with my questions, explained his thinking process to me, and gave valuable instructions for therapy, as well.

Julie was wonderful! She found the issue and immediately presented solutions. She listened and believed me. That’s refreshing for medical care in the TriCities.

I saw Molly again yesterday for injections in my knees. She is very conscientious and professional about her work. She listens to what I have to say and is good at what she does.

Always friendly and always punctual. Great staff !

Molly London ARNP was fantastic. She stepped in for the Dr who was tied up. She went over my x rays and discussed the issues. She took time explaining treatment options until I can have hip replacement. She gave me a steroid injection in my hip/ groin area, and a gel injection into my knee. She was very professional and gentle. I would highly recommend her! I appreciate her help!!

Been going to TCO for 30+ years and never had a bad experience. Just saw Joseph Webb for my knee and once again I left with all the answers to all the questions I had and was treated as needed. Also all the staff is very nice and respectful. Thanks again to TCO for being there in my time of need.

Joseph verified what I thought was going on with the assistance of an examination and an x-ray he did it in a very professional manner and he had a great personality thanks Joseph Good meeting you

I was very pleased with the care and attention that Joseph Webb showed me when I went to have my knee issues evaluated. He listened to all my concerns and talked through the various options I could proceed with.

Dr Fitzgerald is an amazing Dr. He listens to what you have to say and is very caring! I’ve had injections in my shoulders that have been helpful.

I love the fact that I don't feel rushed through my visit, I can ask questions, information is explained, sometimes a few times ;) Rich is compassionate and reassuring as healing goes through the different stages. I am proud to call TCO and the staff my doctors.

I have had a couple of visits with Molly and she is great! I am now getting ready for my second knee replacement with Dr Hansen and he was wonderful through the whole process of my last knee replacement. Tri city Orthopedic are only ones I would use and trust.

Eric is excellent in giving cortisone knee shots and great communication. Best in your clinic! He is kind and helpful. I will continue seeing him.

I’ve only seen Julie Israelson and will continue to, she’s great!! She was like an old friend since our first visit. Nothing but smiles and true concern for my issues. Front desk staff has always been very sweet and helpful. My wait is hardly ever a wait. Quick and easy!!

Dr. Is very professional, but easy to talk to and answers all of one's questions.

Brian Lloyd is very professional and listens to what you have to say. He does what is best for you.

Excellent

I don't leave reviews often but I absolutely wanted to leave one here. I was thoroughly shocked by the speed that I obtained an appointment. I was thrilled by the professionalism of the front staff, nurses, xray staff etc. Now for the doctor...informative, kind, personalble, friendly, understanding, listened to me, HEARD me and laughed with me. What a guy and what a healer. After cortisone shots...minor I know...I feel 20 yrs younger and can function again. Thank you for helping me and doing it so quickly and easily. You are the best....the whole office and staff are the best. Thank you!!!

My experience with Molly is always excellent. She is an amazing care provider.

Tri-City Orthopaedic is amazing! If you want to be medically cared for as though you are an important member in the family, don't hesitate!!

I was impressed with the entire staff!!! From the moment I walked thru the front door they were very friendly,helpful,and courteous! They had everything ready for me, I sat down and filled out my information, I turned my information in and within less than 5 minutes Jessica called me back to the waiting room. She inquired into and listened carefully to what I felt was going on,proceeded to have me do a couple of range of motions,felt pretty confident that she knew what was going on,however wanted a couple of x-rays. I was walked 2 doors down,met by 2 very friendly and efficient x-ray staff. They took less than 5 minutes and escorted me back 2 doors down. Again, within less than 2-3 minutes Jessica pulled up the x-rays, showed me where I was having the issue and offered solutions. Handed me the information in paper form to learn and follow, I was in and out of the facility from the time I walked thru the treatment area in approx. 20 minutes!!! This is the most organized and efficient medical facility I have ever witnessed!!!! John

Great care. Wonderful communication.

Everyone from front desk to Dr’s is friendly & helpful. And Joe (Webb) really listened & addressed my situation perfectly. Love their in-house capabilities too!

Dr. Hansen was outstanding at putting me at ease on an initial meeting. He is someone I feel I can trust, as he is willing to take time to evaluate then come up with a solution.

Dr. Perry was very professional and seemed genuinely concerned with helping me achieve the best outcome for my injury.

I was seen for a sore knee.Julie ordered an X-ray and explained the results with me. She was kind and professional

Well taken care of.

Julie Israelson PA went over my concerns about an upcoming shoulder replacement surgery. I was more than a little apprehensive…😬 but after discussing all my concerns- I am confident it is the right thing to do! Thank you again Julie!

Great staff both office and nursing. Eric is amazing to work with. Conservative in his treatment until the next step is needed. I would highly recommend him.

Very friendly staff and very knowledgeable doctor, Dr. Joe Webb will be highly recommend to everyone who needs orthopedic issues

Julie is outstanding in her professionalism and personality. The office staff were efficient. I would recommend ++

Molly is an amazing clinician. Care and comfort as well as professional NP. She took the time to listen and work with me & my needs. It made the whole experience great! Dr Hansen is caring and knowledgeable. He was listening to my needs and my concerns before surgery and post surgery. I never had any reason to feel apprehensive about my pre-surgery, and the post surgery concerns were addressed with positive praise of my recovery.

5-yr follow up appointment re: total right knee replacement in 2020. Dr Merrell did a great job, including directions to me for pre- and post-surgery activities. 120° is post-surgery expectation for flexibility of the knee. He said I flex to 140°!! No further follow up necessary.

Webb is great. He took the time to explain everything about. 💯 recommend him to everyone!

They have been great with scheduling. Never received follow up appointments/ MRI appointments so fast.

Good visit. Full of information trying to treat my Injury around my Lifestyle. Highly recommend this doctor !!

Thank you, thank you, thank you!!! You were like finding an oasis in the desert. Very efficient and professional. Julie is top notch!! So glad I found TCO

All went well

These folks genuinely care about their patients.

Doctor Webb allowed me to ask questions and answered all of them. He also explained everything and allowed me to choose the best option for me.